Your Privacy at 776bet

1 Introduction

776bet operates the online betting and casino platform accessible at 776bet.club. As a platform that processes real-money transactions and verifies the identity of its users, 776bet necessarily handles personal data. We take this responsibility seriously and are committed to being transparent about what data we hold, why we hold it, and how we protect it.

This Privacy Policy applies to all personal data collected by 776bet through its website, mobile-optimised interface, customer support channels, and any future applications or services associated with the 776bet brand. It covers all registered players as well as visitors who browse the platform without completing registration.

776bet is the data controller for the personal information described in this policy. If you have any questions about this policy or about your personal data, you can contact our dedicated privacy support team at [email protected] at any time. We aim to respond to all data-related enquiries within five (5) business days.

2 Data We Collect

776bet collects personal data across several categories depending on the nature of your interaction with the platform. The table below sets out the primary data categories and specific data points within each:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sexual orientation unless specifically required by law and subject to explicit consent.

3 How We Collect Your Data

776bet collects personal data through the following channels:

• Direct submission: Information you provide when completing the registration form, updating your account profile, submitting a deposit or withdrawal request, or contacting our support team.
• Automated technologies: Technical and usage data collected automatically as you interact with the platform, including via cookies, web beacons, server logs, and similar tracking technologies described in Section 7.
• Payment processors: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank when you initiate a deposit or withdrawal through those providers.
• Identity verification providers: Where 776bet uses a third-party KYC or anti-money-laundering service to assist with verifying your identity or screening your payment sources, we may receive data results from those providers.
• Publicly available sources: In limited circumstances related to fraud prevention and AML compliance, 776bet may cross-reference data against publicly available databases or sanctions lists.

4 How We Use Your Data

776bet uses the personal data we collect for the following clearly defined purposes:

1. Account creation and management: To register your player account, verify your identity, maintain your account profile, and communicate service-related information to you.
2. Payment processing: To facilitate deposits and withdrawals via your chosen payment method, reconcile transaction records, and investigate payment disputes.
3. Service delivery: To provide access to the 776bet sportsbook, live casino, slots, crash games, and all other platform features you choose to use.
4. Fraud and AML prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct as defined in the 776bet Terms & Conditions.
5. Responsible gaming: To monitor gambling patterns and enforce deposit limits, session time controls, cooling-off periods, and self-exclusion requests where applicable.
6. Customer support: To respond to your enquiries, resolve complaints, and provide technical assistance related to your account or the platform.
7. Platform improvement: To analyse aggregated usage data and improve the design, performance, and content of the 776bet platform.
8. Marketing communications: To send you promotional offers, bonus announcements, and news about 776bet — but only where you have opted in to receive such communications. You may opt out at any time by contacting [email protected].
9. Legal compliance: To fulfil obligations under applicable law including record-keeping requirements, responses to lawful authority requests, and enforcement of our Terms & Conditions.

5 Legal Basis for Processing

776bet processes your personal data on one or more of the following legal bases depending on the purpose of processing:

• Contractual necessity: Processing required to perform our contractual obligations to you as a registered player — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money-laundering rules, age verification requirements, and responses to lawful requests from competent authorities.
• Legitimate interests: Processing that serves 776bet's legitimate business interests — including fraud prevention, platform security, and aggregate analytics — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for optional purposes such as marketing communications, for which we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

776bet does not sell, rent, or lease your personal data to any third party. We share data only in the following limited and controlled circumstances:

• Payment service providers: We share payment reference data with bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank solely to process your deposit and withdrawal instructions.
• Identity verification providers: Where a third-party KYC or AML screening service is used, your identity documents and relevant personal data are shared with that provider under a strict data processing agreement that limits their use of your data to the verification task only.
• Game studios and platform technology providers: Game providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may receive session identifiers and gameplay data necessary to deliver their games within the 776bet platform. These providers are contractually prohibited from using that data for any purpose outside game delivery.
• Legal and regulatory authorities: 776bet will disclose personal data to law enforcement agencies, regulators, or courts where required by applicable law, a valid court order, or a lawful regulatory demand. We will notify you of such disclosures where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 776bet's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy protections applicable to your data going forward.

All third parties with whom 776bet shares personal data are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond the specific task for which it was shared.

7 Cookies & Tracking Technologies

776bet uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device by your web browser when you visit a website. The cookies used by 776bet fall into the following categories:

776bet does not use advertising cookies, retargeting cookies, or third-party tracking pixels from social media platforms or advertising networks. You may disable cookies through your browser settings; however, disabling strictly necessary cookies will prevent you from logging in and using the platform.

8 Data Security

776bet implements a multi-layered security framework to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 776bet servers.
• Encryption at rest for sensitive data stored in our databases, including identity documents, payment references, and authentication credentials.
• Access controls ensuring that personal data is accessible only to 776bet staff members whose job functions require it, under a strict least-privilege policy.
• Regular security audits and penetration testing conducted by independent security professionals to identify and remediate vulnerabilities before they can be exploited.
• Two-factor authentication available to all registered players for additional account-level security beyond username and password.
• Intrusion detection systems that monitor platform traffic in real time for anomalous patterns indicative of a breach attempt or automated attack.

9 Data Retention

776bet retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• Account and identity data: Retained for the duration of your account registration and for a period of five (5) years following permanent account closure, to satisfy AML record-keeping obligations.
• Transaction and betting records: Retained for five (5) years from the date of each transaction in accordance with financial record-keeping requirements.
• KYC verification documents: Retained for five (5) years from the date of verification or from the date of account closure, whichever is later.
• Customer support communications: Retained for three (3) years from the date of the last communication in the relevant support thread.
• Technical and usage data: Aggregated and anonymised after twelve (12) months; individual-level data deleted after this period unless linked to an ongoing investigation.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data — from which you cannot be identified — may be retained indefinitely for statistical and research purposes.

10 Your Rights

As a data subject, you have the following rights in relation to the personal data held by 776bet. To exercise any of these rights, please contact [email protected] with your full name, registered email address, and a description of the right you wish to exercise. We will respond within five (5) business days.

• Right of Access: You have the right to request a copy of all personal data that 776bet holds about you, together with information about how it is being used and with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing was unlawful. This right is subject to 776bet's legal record-keeping obligations, which may require certain data to be retained even after a deletion request.
• Right to Restriction: You may request that 776bet restricts processing of your data in certain circumstances — for example, while the accuracy of your data is being verified following a rectification request.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on 776bet's legitimate interests, including profiling carried out for those purposes. You also have an unconditional right to object to processing for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

11 Children's Privacy

All registration flows on the 776bet platform include a date-of-birth field and an age declaration. Any registrant who declares they are under 18 is blocked from completing registration. 776bet also applies additional age verification checks on a risk-based basis and prior to any withdrawal being processed for the first time on an account.

12 Third-Party Links

The 776bet platform does not contain links to external third-party websites. Game providers whose titles are hosted within the 776bet interface operate within our platform environment under contractual data processing agreements, and their game delivery does not redirect you to an external domain.

If you independently navigate to any website via a URL that is not part of the 776bet.club domain, 776bet has no responsibility for the privacy practices or content of that site. We encourage you to review the privacy policy of any external site you visit.

13 Amendments to This Policy

776bet may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, a notice will be displayed on the platform for a minimum of seven (7) days before the revised policy takes effect.

The effective date at the top of this document will be updated with each revision. We encourage you to review this policy periodically. Your continued use of the 776bet platform after the effective date of any amendment constitutes acceptance of the revised policy. If you do not accept the changes, you may request account closure and withdrawal of any remaining balance before the revised policy takes effect.

14 Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the personal data held by 776bet, please contact our privacy support team using the details below. All communications must be submitted in English.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to an independent data protection authority or seek resolution through an appropriate dispute resolution body. Details of available escalation routes will be included in our written response to your initial complaint.